Client Rights

As a client of CBI Home Health, you are the foundation of all that we do. We believe that you have the right to:

• Expect courteous and professional behavior from all CBI personnel at all times

• Receive the best possible care

• Receive your treatment without fear of physical, verbal or psychological abuse, sexual harassment, humiliation or neglect

• Freedom from financial or other forms of exploitation

• Make informed choices regarding your service delivery and are required to provide verbal consent to receive services

• Advocacy services

• Make a complaint if you are unhappy about services received without fear of retaliation

• Access the information contained within your health care record

• Authorize the collection, use and disclosure of your personal or personal health information

 

If you have any questions regarding your rights as a client, or feel that your rights have not been respected, please contact the Agency office in your area.