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This 'Connected Care Story' outlines how our team supported the mental health and well-being of *Jackson, a client suffering from post-traumatic stress disorder (PTSD). 


A few months ago, there was an explosion at the factory where Jackson worked. He was diagnosed with PTSD as a result of the accident and has since been struggling to get back to his daily life. After working with a psychotherapist for a few weeks, Jackson transitioned to a tailored occupational therapy plan.


Jackson met with his occupational therapist at CBI Health and explained that he was having trouble sleeping, he was feeling isolated, and he was no longer going on walks— a pastime he had previously enjoyed. He explained that he did not feel like himself anymore. His occupational therapist consulted with the psychotherapist and worked with Jackson to set goals around his daily routines, planning activities that would remind him of what he enjoyed doing before the accident. These included everyday errands and playing with his children. Jackson’s occupational therapist also taught him relaxation techniques as ways to cope, stay grounded, and feel connected to the present moment.


Jackson also participated in exposure therapy as part of his recovery journey. This aimed to bring him back to the source of his PTSD without the threat of the accident he experienced. His occupational therapist scheduled sessions with him where they went on physically distanced walks together, while wearing masks to ensure COVID-19 safety measures. They walked along the route Jackson usually took to go to work at the factory, which helped separate the event of the explosion from the location of the factory. As they continued with this type of therapy for several weeks, Jackson began to address his avoidance of his workplace and the fear he associated with the accident.


As Jackson progressed with his treatment plan, his sense of humour began to return and started to get his life back together. This tailored healing process allowed him to re-build his life outside of work, face his fear associated with the accident, and take care of his home and his family again. Although he is not yet ready to return to work full time, he is making great progress by continuing to practice his coping mechanisms and exposure therapy.


*Client's name has been changed