CBI HEALTH – COVID-19 Response

The health and safety of our clients and staff is always our top priority. During the COVID-19 pandemic, CBI Health is dedicated to reducing risk and following best practices while continuing to serve the clients who rely on us for treatment and support.

Update: September 11, 2020


While some of us are sad to see the end of summer, September usually brings a sense of excitement (and sometimes relief!) for those of us with kids. Whether it's the joy of children seeing their friends again or the excitement of sending kids off to college or university, this time of year usually brings a sense of adventure. This year, that excitement is tempered somewhat by uncertainty and concern. Some of us have chosen online education for our children, some are going back to in-person classes, but whether you have children or not, we are all wondering what back to school will mean for COVID-19 positive cases across the country. 

The truth is we don't yet know what the future holds, and it is impossible to predict. Other countries and some parts of Canada have already returned to school, with different levels of success. We do know that back to school is all the more reason for us to be careful. We need to maintain our dedication to following health and safety protocols, both at home and at work, to help keep our numbers low and our communities safe. 

For CBI Health, that means supporting our staff at both work and home. For our Rehabilitation Services and Monarch House, we continue to offer in-clinic services when and where it is safe to do so, while maintaining strict policies around PPE usage, clinic cleanliness and physical distancing. We've also effectively integrated in-person and virtual care / telehealth services, either in whole or in part, when appropriate to provide options for our clients and staff. For the important work that our Home Health and Specialized Community Services groups are doing, where in-person care is usually required, we've continued to source and distribute PPE as well as provide the proper support and education for best health and safety practices. For all our staff, we are preparing to be as flexible as possible in our scheduling and hours, in case of emergency absences or childcare needs. 

Our goal is to continue being practical and prepared while remaining optimistic. While the road has been long, there are many things to be hopeful about. Canada's COVID-19 case numbers remain generally low and promising vaccine news continues to surface from around the globe. The sheer amount of vaccine research happening, from all corners of the world, is remarkable. We are all working toward a single common goal, and although it is a monumental task, I believe we will succeed as we continue making our way through all the challenges of this crisis. 

At work and at home, we are all in this together. With support, patience and understanding, we will continue to provide care and inspire each other to do their best work. We will come out of this crisis strong and united. Together, we will succeed. 


Take care, be safe and stay well.

Jon Hantho

President & CEO, CBI Health

For the most up to date information on COVID-19, we recommend reaching out to your local health authority or visiting the following sites:

Government of Canada: COVID-19 Response

World Health Organization: Myth Busters

World Health Organization: Q & A