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Disability Events

Webinar Series

As part of CBI’s ongoing commitment to continuing education, we’re excited to invite you to Finding Clarity in Complexity - 60 min, interview style webinar series created just for you!

You’re going to want to attend these monthly seminars because you’ll learn from experts who will unravel current research, share best practices, actionable strategies, and real time examples so that you can keep up with current best practices and improve your knowledge without leaving your desk.

Each broadcast includes time for live Q&A, too. Can't make one? We record every webinar so you can replay any presentation on-demand later.

Register below today!

Upcoming Webinars

Webinars Replay

trauma webinar

Impact of Personality Disorders in Case Management: Recognizing Them and Implementing Strategies to Positively Influence Recovery

Wednesday May 29th, 2019 2:00 PM - 3:00 PM ET

Guest: Kate Harri, MA, LP, Psychologist & Founder of Working Solutions 

Host: Colin Chan, M.Sc.(O.T.), OT Reg. (Ont.) Senior Occupational Therapist, CBI Health Group

When personality disorders or traits of the disorder are part of the clinical picture, being able to identify them and have effective strategies to “join” with the person are critical for successful outcomes.

By attending this session, participants will:

  • Know the six most common types of personality disorders and the hallmarks of those conditions.
  • Learn best practice treatment for this disorder.
  • Enhance strategies for effectively communicating with someone struggling with recovery when this disorder may be present. 
  • Describe ways to communicate with providers when personality factors may be present to address possible additions or changes to suggest to the treatment plan that will aid in recovery.

See you on the webinar!

trauma webinar

Q&A with Dr. Saxton: Expectations for Recovery from Trauma and Return to Work

Tuesday April 23rd, 2019 1:00 PM - 2:00 PM ET

Guest: Dr. Elizabeth Saxton, R. Psych, Clinical Psychologist, Regional Psychological Programming Lead, CBI Health Group

Host: Colin Chan, M.Sc.(O.T.), OT Reg. (Ont.) Senior Occupational Therapist, CBI Health Group

With over 160 professionals just like you at Dr. Saxton’s webinar on Trauma, coupled with many questions to answer and a limited timeframe, we are pleased to have Dr. Saxton join us for a follow-up interactive Q&A webinar.

During this webinar, Dr. Saxton will answer your questions around:.

  • Timelines for trauma and return to work
  • Impact of multiple traumas
  • Ongoing exposure to triggers
  • Effect of anger/injustice
  • Influence of childhood traumas
  • Nature of the work they are returning to and it's affects i.e. first responders, no breaks
  • Personality disorder
  • Effects of Benzodiazepines
  • And much more!

Be ready with your questions, pen, and notepads.

See you on the webinar!

trauma webinar

Concussions and Return to Work: What Every Funder Should Know

Thursday March 7, 2019 1:00 PM - 2:00 PM ET

Guest: Dr. Charles Tator, MD, PhD, FRCSC, FACS,Professor of Neurosurgery, University of Toronto Division of Neurosurgery and Canadian Concussion Centre, Toronto Western Hospital. Access full biography here

Host: Colin Chan, M.Sc.(O.T.), OT Reg. (Ont.) Senior Occupational Therapist, CBI Health Group

In this live, one-hour educational event, Dr. Tator will review:

  • The mechanisms of concussion
  • Problems of recognition and diagnosis of concussions
  • Return to life and work guidelines
  • Who is best equipped to advise about return to life and work after a concussion; and
  • The major consequences of concussion: Second Impact Syndrome, Post-Concussion Syndrome, Mood Disorders and Brain Degeneration

We look forward to having you join the webinar!

trauma webinar

Trauma: Understanding Resilience and Recovery

Thursday January 31st, 2019 1:00 PM - 2:00 PM ET

Guest: Dr. Elizabeth Saxton, R. Psych, Clinical Psychologist, Regional Psychological Programming Lead, CBI Health Group

Host: Colin Chan, M.Sc.(O.T.), OT Reg. (Ont.) Senior Occupational Therapist, CBI Health Group

In this interactive interview with Dr. Saxton, she will share her expertise and experience helping you to better understand:

  • The prevalence of Trauma and Stressor-Related Disorders
  • How to treat Trauma and Stressor Related Disorders, and
  • How to be a savvy referrer (gain confidence that you are making the correct referral)

We look forward to having you join the webinar!

mental health claims disability webinar

Best Practices for Overcoming Challenges with Diagnostic Clarity in Mental Health Claims

Diagnostic clarity serves as the foundation of care and is essential to ensuring an effective treatment plan or recovery. If the diagnosis is not correct, the treatment provided will not be best practice for the condition resulting in patients becoming frustrated with the lack of progress, disengaged from their treatment and possibly adding further complications that can extend duration to the claim. However this can be minimized and diagnostic clarity can be furthered when you have clear insight into where errors can occur and learn what yellow flags to look for.

By attending this session you will:

  1. Gain insight on the factors that make mental illness difficult to diagnose
  2. Learn key indicators utilized by providers to render mental health diagnoses for the most commonly occurring conditions
  3. Identify the most prominent "yellow flags" in mental health cases that can impact recovery (e.g., substance abuse and dependence, psychosocial stressors, work stress) and learn when to consider making a referral to confirm a diagnosis.

We look forward to having you join the webinar!

Making Sense of FCE/FAE's: "What are their goals? When should they be used?"

Thursday September 20th, 2018 2:30 PM - 3:15 PM ET

Guest: Lynn Moore, BSc. P.T. CWCE, Certified Work Capacity Evaluator

Host: Colin Chan, M.Sc.(O.T.), OT Reg. (Ont.) Senior Occupational Therapist, CBI Health Group

In this interactive interview with Lynn Moore on Functional Capacity/Ability Evaluations (FCE/FAE), you will learn:

  • What it is and why/how they are used
  • Differences in the types of evaluations of functional status (general, specific, cognitive)
  • Who can benefit from them and how to select the right one for your client

We look forward to having you join us!

Paving the Way Forward: New Approaches to Treatment for Effective Mental Health Claim Management

Tuesday July 10th, 2018 2:00 PM - 3:00 PM EDT

Guest: Kyle Kearnan, M.Ed, RP, Registered Psychotherapist TRAC Group, Part of CBI Health Group

Host: Colin Chan, M.Sc.(O.T.), OT Reg. (Ont.) Senior Occupational Therapist, CBI Health Group

In this interactive interview with Kyle Kernan, you’ll learn about:

  • The prevalence of mental health illness and the impact it’s having on the disability sector and the workforce.
  • How to identify what is needed by mental health professionals to provide effective and cost efficient treatment with a focus on helping individuals return back to work and to functioning in their daily lives.
  • The spectrum of complementary care amongst different mental health professions and how they work collaboratively to provide evidence-based interventions.
  • The emerging and innovative approaches to treatment, such as psychotherapy, in the spectrum of complementary care and its impact on client outcomes. Case examples will be shared to enhance understanding of this approach.

Effective Clinical Approaches for the Slow to Resolve Concussion Cases

Thursday May 17th, 2018 12 pm MST/2 pm EST

Panel Members:

Laura Leslie, B.Sc, CAT(C), D.O., 
Certified Athletic Therapist, Osteopath, Concussion Clinical Specialist
CBI Concordia Physio Sport –Montreal, N.D.G

Lindsay Benoit B.Sc.P.T, 
Physical Therapist
CBI Health Centre – Calgary, Chinook
“Specialists in Neurorehab”

'Karen Mizeri, M.C. R. Psych, 
Program Manager – Sponsored Services
CBI Health Centre – Calgary, Chinook
“Specialists in Neurorehab”

Join Karen, Laura and Lindsay as they explore the multi-factorial challenges of the “slow to resolve” concussion cases through case studies and interactive Q&A’s.

You'll learn:

  • The importance of a multi-disciplinary “team” approach when developing a rehab plan for “slow to resolve” concussion cases;
  • How to identify the “red-flags” that can lead to a slower recovery;
  • How to identify treatment models based on your subjective and objective evaluations;

The case studies will show you key differences in the concussion patient symptom presentations and identify potential rehab plan models with the goal of facilitating a quicker return to gainful employment.

Unravelling Posttraumatic Stress Disorder: What is it? And What Treatments Support Recovery and Return to Productive Function/Work

April 24, 2018 12:00 PM MT

Panel Members:

Alison McWalter, Registered Psychologist., Practice lead, RoPT Program, CBI OrionHealth, BC

Daniela Fisher, Registered Occupational Therapist, MOT, BA (Hons), CBI Health Group, BC

Dr. Iris Torchalla, Registered Psychologist, Practice Lead - Resilience over Psychological Trauma (RoPT) Program and Mental Health Return to Work (MHRTW) Program, CBI Health Group, BC

Join our expert panel for an interactive discussion to learn:

  • What posttraumatic stress disorder (PTSD) is;
  • What individuals with PTSD experience in their day-to-day lives;
  • What evidence based psychological treatment for PTSD looks like;
  • How to support individuals with PTSD in recovering from trauma and reclaiming their lives; and
  • What recovery means in terms of return to work planning.

Understanding Neuropsychology

March 22, 2018

Speaker: Karine Létourneau, Ph.D. Psychology, Neuropsychologist, Hôtel Dieu de Lévis – CIUSS-CA, Quebec

Karine Létourneau has a Ph.D. in Psychology at Laval University and is a member of l’Ordre des psychologues du Québec. She works has a Neuropsychologist at the Hôtel Dieu de Lévis – CIUSS-CA in the adult psychiatry department. She also works in private practice mainly with people suffering from attention deficit disorder and concussion.

  • What is Neuropsychology?

  • What’s the role of the Neuropsychologist?

  • What are the main diagnosis treated in Neuropsychology?

  • The Neuropsychology assessment: Component, duration, clinical interview, tests used, clinical observations, etc.

  • Understanding the assessment report

  • The treatment plan in Neuropsychology

  • The Neuropsychologist and the interdisciplinary work

Vocational Rehabilitation: Optimal Service Options for Gainful Return to Employment

March 22, 2:00 PM to 3:00 PM EST

Speaker: Cheleen McBeath, RVP, CDMP, LPN, PGAP certified, Team Lead, Vocational Specialist, CBI Health Group, Alberta

Speaker: Samantha McIntosh, RSSW, RVP, CVRP, CRTWC,  Manager of Employer, Career and Vocational Services, TRAC Group Inc., Ottawa

Join Cheleen and Samantha as they explore cognitive and physical vocational case studies and the implications each have on the return to work process. During one of these case studies a rural setting will be highlighted and the unique aspects of rural treatment will be discussed. In each of the presented case studies, the speakers will delve into the decision process that was used to select the right vocational services for the plan member. The speakers will dissect how you can apply this selection process when choosing services and how the vocational treatment provider can communicate with the plan member and employer effectively to ensure collaboration. The case studies will ultimately show how the proper selection of vocational services positively impacts the outcome of returning to gainful employment.

Chronic Pain: Return to Function/Work and Opioid Reduction

Guest: Hamilton Hall M.D. FRCSC

Host: Colin Chan, M.Sc.(O.T.), OT Reg. (Ont.) Senior Occupational Therapist, CBI Health Group


February 21, 2 pm to 4 pm ET

In this interactive interview with Dr. Hamilton Hall, you’ll learn about the types of pain, how to identify patients with pain disorders, what happens when Opioids are prescribed, how to communicate to physicians and plan members when Opioid use is affecting progress, effective alternatives to Opioid use and how they can improve return to function/work outcomes for chronic pain.