First and foremost, client-focused care. Client safety, independence and confidentiality are our top priorities. We’re entirely focused on your needs, whether they involve us for a few hours a week or on an around-the-clock basis.
24/7 that really works, day or night. When you need us, we'll be there. Our phones are answered by CBI Home Health staff – never an answering service – 24 hours a day, 7 days a week.
Providing answers and support. We understand that choosing a home health provider is an important decision that will impact your loved one’s life as well as your own. We’re here to answer any questions you may have and provide support throughout the process – including helping you understand what government funding options may be available to you.
Caring, professional staff. Careful screening and ongoing training ensure that our staff are the most personable, informed, and professional providers in the field.
Caregiver/client compatibility. We work hard to match clients with compatible caregivers. Our caregivers represent a variety of cultures and speak a broad range of languages. They understand cultural nuances, cooking styles and lifestyle issues. If you love gardening, we’ll strive to match you with a caregiver who has a green thumb.
No-obligation homecare needs assessment. One of our registered nurses is available to visit your home and assess your healthcare needs, free of charge. And as your needs change, we’ll update your plan of care so that you can be confident you are always getting the most effective care possible. Contact a nearby location today to arrange a visit.
A national support staff at your service. Each CBI Home Health care professional can rely on the helpful support of a team of experts in their chosen field. Our national staff offer support to local offices so that they can offer you the very best and most informed service.
CARF and Accreditation Canada. CBI Home Health is accredited by CARF and Accreditation Canada – an independent, third-party authority that accredits hospitals and other health care providers in Canada. It’s our guarantee of superior service and not every provider offers it. Read more about why accreditation is important. To find out more about our accreditation, click here.