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Accreditation

When choosing a home care provider, check to see if they are accredited.  Not all are.  We are accredited at every one of our locations across the country.

Accreditation is an evidence-based process that independently assesses performance, service excellence, client safety and performance management.

We are proud to have met independent, nationally and internationally recognized standards in quality service delivery with respected organizations like Commission on Accreditation of Rehabilitation Facilities  (CARF) and Accreditation Canada. 

By meeting all standards of accreditation, we reaffirm our commitment to:

  • Invest in quality service
  • Build a clinically excellent and compassionate team 
  • Provide safe and effective services 
  • Maintain accessible and efficient information systems 
  • Monitor quality and achieve positive outcomes for our clients

Accreditation Canada:

Accreditation Canada is an independent, not-for-profit organization that has been improving health quality through accreditation since 1958. They accredit more than 1,200 organizations representing 5,700 sites and services across Canada. These are the organizations you count on to provide safe, quality health care—hospitals, walk-in clinics and labs, emergency medical services, long-term care homes, home care services, mental health services, and community health programs, among others. They also accredit provincial health authorities and health systems.

CARF:

We have been committed to the external accreditation process through CARF since 1996, achieving the maximum accreditation outcome in all the surveys conducted within our facilities across Canada.

CARF is an international standards setting and accrediting organization.  . CARF is an independent, non-governmental, not for profit agency that uses a peer review process to accredit rehabilitation facilities around the world against a broad range of business and service delivery guidelines. Conformance to the CARF standards assesses an organization's ability to meet or exceed standards for leadership, strategic planning, client's rights, use of technology, financial management, legal, risk management, data integration, health and safety, accessibility, human resource practices, ethical conduct and ethical business practices, as well as specific service delivery models that demonstrate benefit to those clients served.